At Beltola Lodge, we value your privacy. This policy outlines how we handle your personal information during your stay or booking process.
1. Information Collection
We collect only the necessary details required for booking and legal compliance:
- Personal Identification: Name, address, phone number, and email.
- Government ID: As per local regulations, a copy of a valid government-issued ID (Aadhaar, Voter ID, or Passport) is required at check-in.
- Payment Details: Necessary information to process your stay, handled via secure channels.
2. Use of Information
Your data is used strictly for:
- Confirming and managing your room reservations.
- Fulfilling legal reporting requirements to local Guwahati authorities (e.g., Form C for international guests).
- Improving your guest experience and providing localized assistance during your stay.
3. Data Protection & Sharing
- No Third-Party Selling: We never sell or rent your personal information to marketers.
- Security: We implement standard physical and digital security measures to protect your documents and contact details.
- Limited Disclosure: Your information is only shared with law enforcement or government bodies when legally mandated.
4. Your Rights
You may request to review, update, or delete your contact information from our records after your stay, provided all legal residency reporting requirements have been met.